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FAQ's

Frequently Asked Questions (FAQs)

Below are some common queries and their answers

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What should I do if I experience a technical issue?

If you're having trouble accessing your account, making a payment, or using any DigiLawyer service, contact our support team through the contact form or email justice@digilawyer.ai

Are consultations available online?

We offer online consultations only, so you can connect with us from anywhere in India.

What are your support hours?

Our support team is available from 10:00 AM to 7:00 PM (IST), Monday to Saturday. For urgent matters, please mention the urgency in your message.

Is it safe to upload confidential documents?

We take data security and privacy seriously. Documents submitted through our platform are handled using appropriate security measures. However, we recommend reviewing our Privacy Policy before sharing sensitive information.

How can I contact DigiLawyer for any service-related issue?

If you have any questions or experience an issue with our services, we're here to help. Contact us using the contact form, email, or phone, and our support team will assist you promptly.

What are the available modes of consultation?

After the initial callback, you can continue the discussion via WhatsApp, phone call, or video call if needed.

Is the initial consultation free?

The consultation fee depends on the service you need. If a fee applies, it will be clearly shown on our website or shared with you by our team before your appointment is confirmed. We do not charge any hidden fees.