Privacy Policy
DEFINITIONS
The words in this privacy policy have the meanings given below.
a) "Personal Information" refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number, credit card information etc.
b) “Digilawyer Platform” refers to the set of applications and systems provided by Digilawyer to Users and Enterprises.
c) “User” refers to a person that signs up to the Digilawyer Platform.
d) “User Account” refers to the user account of User.
e) “Services” refers to all the functionalities, features, and offerings provided by DigiLawyer. This includes, but is not limited to:
INFORMATION WE COLLECT:
To use the Platform, we collect personal information that you voluntarily provide to us when you use our website or services. This may include:
● Personal information such as your name, email address, and contact details when you register for an account or subscribe to our services.
● Information you provide when you contact us for support or assistance.
● Basic contact details, such as name, address, phone number, and email. We use this information to provide the Services, and to communicate with you (including to tell you about certain promotions or products or services that may be of interest to you).
● Account information, such as name, username (email) and password. We use this information to provide the Services and to maintain and secure your account with us. If you choose to register an account, you are responsible for keeping your account credentials safe. We recommend you do not share your access details with anyone else. If you believe your account has been compromised, please contact us immediately.
● Payment information, such as credit or debit card information and billing address, which we collect using a third party payment processor. We use this information to process your payment and provide the Services.
● Your Input and Output, such as questions, prompts and legal queries that you input, upload or submit to the Services, and the output that you create. This content may constitute or contain personal information, depending on the substance and how it is associated with your account. We use this information to generate and output new content as part of the Services.
● Information we receive when you choose to link any third party platforms to your account, such as Google or Apple, which we use to maintain your account and login information.
HOW WE USE YOUR INFORMATION:
We do not share, sell, or rent your personal information to any third party for their marketing purposes. We use your name and email address only to communicate with you about your legal advice and services, and to improve our Platform. We may use the information we collect for various purposes, including but not limited to:
● Providing and maintaining our services.
● Personalizing your experience and delivering tailored content as per your legal query.
● Communicating with you, including responding to legal queries and providing support.
● Analyzing usage trends and improving our website and services.
● Analyzing usage trends and improving our website and services.
● We may use the information collected from you to register you or your device for a Service, to provide a service or feature your request, to provide customized content and make recommendations based on your past activities on our application.
● We may use your information to improve and enhance existing DigiLawyer products, services and Applications and develop new offerings, recommendations, and other communications and learn more about customers’ preferences in general.
● Our use of your personal data will always have a lawful basis, either because it is necessary for our performance, because you have consented to our use of your personal data.
● Digilawyer tracks visit data to its website, such as the number of visitors, the frequency of visits, and how long visitors spend on each page.
● This information is used internally to improve the website, develop products, and for marketing.
● This information helps verify your access rights to certain content and services on the website.
YOUR RIGHTS
These are summarized rights that you have under data protection law
● The right to access
● The right to rectification
● The right to erasure
● The right to restrict processing
● The right to object to processing
● The right to data portability
● The right to complain to a supervisory authority
DATA SECURITY
DigiLawyer shall ensure that your personal data is stored securely. Therefore, DigiLawyer has introduced adequate physical, technical, and organizational measures and plans to protect and secure all information collected via DigiLawyer Services. The aim is to eliminate the unauthorized or unlawful processing of your personal data, or accidental, unauthorized, or unlawful access, use, transferring, processing, copying, transmitting, alteration, loss or damage of your personal data. DigiLawyer protects your data in particular in the following ways
● Encrypting data
● Using multiple levels of internal system logs
● Enforcing the strong password policy of Hashing User passwords
● Penetration testing
These measures do not deprive you of your duties to undertake proper steps in order to secure your own personal data. You should, inter alia, regularly change your passwords. On the other hand, you should not, inter alia, use predictable usernames and/or passwords, share your password with other persons, or grant access to your User Account and/or disclose your personal data to other persons. DigiLawyer will never ask you for your password in any unsolicited communication. Please notify our data protection officer immediately upon any unauthorized use of your User Account or any other suspected breach of security.
COOKIES
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. We use cookies to collect information and enhance your experience with DigiLawyer. We utilize cookies for several reasons, including:
● Cookies help us gather information about your preferences and the services you select, enabling us to tailor our offerings to better meet your needs.
● Cookies are used to protect our authorized users. For instance, if an authorized user is logged in but remains inactive for more than 10 minutes, we will automatically log them off to maintain security.
You have control over the use of cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that if you do not accept cookies, you may not be able to use some features of our service effectively. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using DigiLawyer. Be aware that certain features of the website may not function properly without the aid of cookies.
CHANGES TO THIS PRIVACY NOTICE
We reserve the right to change or update this Privacy Policy from time to time. In the event of any change in the privacy policy, we will notify you on our website itself. You are advised to review this Privacy Policy periodically for any changes. Also your continued use of the Platform after the changes have been made will indicate your acceptance of the updated policy.
CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]
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